Canadian Tire — Home Goods Store in Port Hawkesbury

Reviews of Canadian Tire

• Jake

  Added 2016.03.05

  Long time customer of the store, purchased a kids bike and the bearings in the pedal mechanism fell out. Bike is 3.5 months old. I didn't have my receipt and was told that they can't warranty it. I asked if they can look up the receipt in their system, I was told they couldn't. I asked if they could look it us using the rewards system, they said no. I left with the bike, instead of paying to have the bike repaired I went to wal-mart and purchased a new bike for my 5 year old. Decided to call corporate customer relations for Canadian Tire and ask the same questions and was told different answers. They said that the receipts can be looked up if I had paid debit, credit and or used rewards within 12 months which I did. Called back to the local Canadian Tire and they do some backtracking saying that it was just the individual store policy to look up the receipts or not. They then asked if I wanted the bike repaired and I said no, refund or store credit, they said no. Bike was not needed after buying a new one elsewhere. It only takes the one bad service experience to loose a customer.
• Daniel

  Added 2015.10.06

  Got my car worked on there today. This morning they said there were no appointments until the next day and then I drop it off and they say well maybe we can have a look at it turns around they looked at it and fixed it in a few hours. The problem was the horn they installed wasn't working properly and the serpentine belt came off after the alternator they put on. I was going to put the belt on myself but I noticed the air conditioning belt was still on there and it was a difficult task to remove it then put the serpentine belt on and put the AC belt back on so I took it to Canadian Tire to have them look at the horn anyway. I got a bill for a starting charging inspection of $35 and a bill for an air conditioner compressor belt for 5 0.33. I get in the car I drive at home the air conditioner don't work now and the horn still doesn't work. Not happy will change my review if tomorrow they fix everything
• Abigail

  Added 2015.06.23

  Went shoping there when i worked in the area, 1997-98. Wery good store.
• Ethan

  Added 2014.06.23

  Great location, but the store is too small to have the variety of goods the larger stores have now.
• Juan

  Added 2013.10.01

  These guys took the time to get my wife and I back on the road after a major brake failure in my car. Extremely good to deal with, friendly, and understanding.